CRM Specialist

• Enjoy a high level of responsibility and immediate client interactions under the guidance of senior team members
• Help our clients to target, measure, and improve mission-critical business metrics and generate a demonstrable return on investment
• Collaborate closely with partners, strategy consultants, and data engineers in a flat and agile organization where personal initiative is highly valued
• Become part of a fast-growing international and diverse team

We are Metyis, a forward-thinking, global company that collaborates with business partners and clients to create and implement the capacities and capabilities required to improve future performance. We operate across a wide range of industries, and with our embedded partnership model we commit to driving sustainable growth for industry-leading organisations, elevating their potential with a long-term vision.

At Metyis, we develop integrated solutions that enable growth by working within our business partners’ organisations with diverse and multidisciplinary teams. This collaborative environment allows Metyis to build strategies and execute them through an ecosystem that combines Big Data solutions, Digital Commerce solutions, Marketing & Design solutions, and Advisory services.

Our teams are set up so that you have plenty of room to build bigger and bolder ideas by speaking your mind and being creative with your knowledge. Imagine the things you could achieve with a multidisciplinary team that encourages you to be the best version of yourself.

We are Metyis. Partners for Impact.

• Follow up CRM monthly planning and detecting new opportunities or blockers.
• Supporting optimisation of email and automated communication flows and advising with insights in timing, targeting and content.
• Conducting A/B testing to improve campaign performance.
• Monitoring campaign performance metrics (ROI, conversion rate, etc.) and providing regular reports.
• Understanding of Google Analytics and CRM campaign tools.
• Analytical ability to interpret data and drive decision making.
• Good oral and written communication skills (Spanish and English).
• Multi-tasking mindset to manage multiple projects with the ability to prioritize and manage workload.

• 4+ years experience in a CRM role, with proven success in developing and implementing CRM strategies.
• Bachelor’s degree in marketing or related.
• Proactive, self-starter and a team player, confident working in collaboration with various stakeholders.
• Bachelor’s degree in marketing or related.
• You’ll be analytical and have a process-oriented mindset with strong attention to detail.
• You’re used to working with CRM deployment tools, Google Analytics and Excel.
• Strong understanding of customer behaviour and skills to interpret data insights and report back to the business.