IG&H | News | AI & Gen AI

An overview of IG&H news in Europe:

Ecommerce braces for new era of agentic AI shopping A major shift in ecommerce is now underway as autonomous software agents begin to augment human browsing.
18 February 2026
Microsoft Copilot: What does the Gen AI tool have in store? Microsoft 365 Copilot has since its launch late 2023 grown into one of the most popular artificial intelligence assistants in the market.
30 April 2024
The workforce shift from automation to intelligence Today’s workforce continues to be buckled down with repetitive tasks. Robbin-Jan Haar, Consultant at IG&H, explains why automation as we know it is no longer the ideal solution.
04 April 2024
Building empathy in pension communications with AI The transition to the new Dutch pension system is a massive one… and it is also an emotional one.
29 March 2024
Boosting credit risk assessments in banking with AI The assessment of credit risk demands a great deal of manual effort.
13 February 2024

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