Global financial institution partners with Brainboss for new low-code solution

When one of the world’s largest financial institutions sought to streamline and enhance its end-to-end credit approval journey, the firm partnered with Brainboss to develop a low-code solution and implement the necessary organizational changes.

Before the transformation project, the global credit approval process at the financial institution was burdened by a fragmented IT landscape and outdated manual workflows. Data systems lacked integration, leading to inefficiencies, errors, and delays in critical operations.  

The financial institution needed a scalable, efficient solution to optimize the end-to-end credit approval journey while automating manual processes. The goal was to deliver a user-friendly application powered by low-code technology to transform the credit approval ecosystem.

Brainboss, a consulting firm from the Netherlands, was brough on board to support the project. The firm supported five key areas:

End-to-end automation
An efficient, automated workflow that streamlined every aspect of the credit approval process, from prospecting and deal origination to loan calculations, engagement, application, and approval.

Centralized front-end interface
A single, user-friendly tool was developed to integrate all data sources and provide seamless access for credit analysts, risk officers, and administrators.

Redesigning ways of working
Brainboss collaborated with stakeholders across departments to strengthen and redesign workflows, enabling smoother collaboration and alignment.

Operational excellence
By optimizing processes, the project team improved data quality, shortened turnaround times, and ensured higher operational efficiency.

Deployment of low-code technology
Leveraging the agility of low-cplatforms, a scalable, future-proof solution was delivered.

The impact

The transformation delivered strong results, driven by a combination of automation, standardization and organizational change. Outdated applications were decommissioned, generating annual savings of €800,000 in licensing and maintenance costs, while the new application was rolled out globally within just one year of development, enabling rapid value delivery across markets.

At the same time, the global user base was trained and supported, which helped secure high adoption rates and positive user feedback. Operationally, automation reduced bottlenecks, improved data quality and increased the speed and accuracy of credit approvals, allowing the institution to respond more quickly to customer needs.

Reflecting on its role, Brainboss said in a statement: “We’re delighted to have supported our financial services client enhance its efficiency, reduce costs, and scale operations globally. This project exemplifies our expertise in using innovative technologies like low-code to drive digitization and processes optimization.”