Norway’s DNB Bank partners with Infosys for financial crime tech modernization
DNB Bank, Norway’s largest bank, has engaged Infosys to support a large modernization program within its Financial Crime Operations department. The tech-led transformation is powered by NICE technology.
In today’s banking environment, financial crime management is essential because financial institutions face increasingly sophisticated fraud, money laundering, and sanctions evasion techniques. At the same time, regulatory expectations continue to rise, requiring faster detection, stronger controls, and greater transparency across operations.
With the aim of enhancing the effectiveness and efficiency of its financial crime operations, DNB Bank is transitioning to a new system and way of working, underpinned by AI-enabled insights.
“Protecting customers and the integrity of the financial system requires us to continuously raise the bar on detection and investigation,” said Elin Sandnes, Chief Operations Officer at DNB Bank.
“Through this transformation, we will shift from fragmented legacy systems to a unified, intelligence-driven, cloud-native platform that enhances risk insights, improves detection accuracy, and strengthens multi-jurisdictional regulatory compliance.”
Selected as the systems integration partner, Infosys will lead the end-to-end modernization of the bank’s financial crime technology landscape, including enterprise architecture design, platform integration, and data migration. Its consultants will consolidate key functions including customer and payment screening, customer due diligence, and transaction and fraud monitoring onto a single platform with unified enterprise case management.
The system is provided by NICE – the NICE Actimize X-Sight platform supports data integration, advanced analytics, and intelligent automation. Infosys will implement NICE Actimize X-Sight solutions for anti-money laundering and fraud, and support its adoption within the organization.
“By consolidating anti-money laundering and fraud capabilities onto an AI-enabled enterprise cloud platform, we are helping DNB Bank move from fragmented controls to a unified, intelligence-led operating model. This allows the bank to detect earlier, investigate smarter, and respond with greater consistency across jurisdictions,” said Dennis Gada, Executive Vice President and Global Head of Banking & Financial Services at Infosys.
According to Gada, the modernization program will also improve DNB Bank’s response time to regulatory demands, future-proofing its financial crime controls.
