Technology consultancy Cognizant opens a delivery centre in Latvia

04 September 2018 Consultancy.eu

Global technology consulting firm Cognizant has opened a new delivery centre in Riga, aimed at providing back-office consultancy and managed services support to clients in the Baltics and Nordics. 

Across five continents, Cognizant, a US-headquartered technology and business consultancy founded in 1994, has over 100 delivery centres. These centres provides the firm’s clients and around 270,000 employees with support in the area of digital transformation, innovation, business process outsourcing and managed services. 

The firm’s latest delivery centre, based in Latvia’s capital city Riga, was inaugurated in a special event featuring among others Arvils Ašeradens, Latvia’s Minister of Economics and Deputy Prime Minister in the Kučinskis cabinet. “I am pleased about Cognizant’s decision to start operations in Latvia,” Ašeradens said at the event. "The expansion of global companies such as Cognizant into Latvia demonstrates our commitment to attracting top employers to the country.”

Commenting on the firm’s decision to pick Latvia as the location for its latest hub, Santosh Thomas, President of Global Growth Markets at Cognizant, said, “Riga is central to a number of our industry-leading clients, and a strong source of IT and digital skills talent. It is also a good location for Cognizant due to its proximity to Northern Europe.”Technology consultancy Cognizant opens a delivery centre in LatviaAs part of its roll-out plan, Cognizant has started working with its launching customer for the delivery centre; Tele2, one of Europe’s fastest-growing telecom operators. The centre supports the telecom company with transforming its operating and technology models as Tele2 prepares for the digital era. 

Fast forward a few years, Cognizant aims to grow the delivery centre’s footprint to approximately 300 people. Leveraging the experience gained with Tele2, “Over time, Cognizant plans to establish the Riga facility as a Centre of Excellence for telecom customers in Europe,” said Thomas.

As part of the ramp-up strategy, the technology consultancy, named one of Europe’s top employers earlier in 2018, will launch a large-scale recruitment drive focused on both graduates as well as experienced professionals. To reach the prior group, Cognizant will support education initiatives in Riga that will help prepare students for a career in the digital economy. Among the first initiatives will be a monthly programme providing opportunities for children aged between seven and twelve to discover and practice coding in fun and innovative ways. 

Meanwhile, in Ukraine, PwC, one of Cognizant’s larger rivals, is seeking 350 new professionals to join its newly established Shared Delivery Centre in Lviv. 

Related: Cognizant boosts business consultancy arm with Hedera Consulting deal.

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