ServiceNow Global Partner of the Year 2023: Meet the winners

09 August 2023 Consultancy.eu 3 min. read
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Software giant ServiceNow has unveiled the winners of its Global Partner of the Year awards, recognizing over 15 consulting firms and system integrators for their excellence in advisory and implementation services.

The annual global award ceremony by ServiceNow recognizes the achievements of its partners across all corners of the world. ServiceNow’s partner ecosystem spans more than 400 companies. They help companies design, implement, run and improve the use of their ServiceNow platforms and systems.

The global awards are based on performance in areas like revenue contribution/growth, product line expansion, expertise in the ServiceNow platform, track record, and the quality and impact of ServiceNow implementations.

ServiceNow Global Partner of the Year 2023: Meet the winners

An overview of award winners

Top awards:
- Overall Partner of the Year Award: Accenture
- Transformation Partner: KPMG

Industry awards:
- Financial Services: EY
- Telecom: Infosys
- Healthcare: KPMG
- Manufacturing: Deloitte
- Emerging Industry Partner: Servos

Awards by area of expertise:
- Creator Workflow: Thirdera
- Customer Workflow: NewRocket
- Employee Workflow: Deloitte
- IT Workflow: Accenture

Other awards:
- App Development Platform: CourseLoop
- Emerging Growth Markets: Wipro
- Accelerated Growth: EY
- Emerging Service Provider: T-Systems
- Service Provider: Infosys
- Built on ServiceNow: 4Industry
- Built with ServiceNow: Deloitte
- Specialist Segment: Atea
- Premier Segment: Leidos
- Elite Segment: Fujitsu

Reactions of the winning companies

Dave Kanter, Senior Managing Director and Global ServiceNow Lead at Accenture: “Accenture continues to differentiate itself as a leading provider of ServiceNow Services across all solutions and industries, helping our clients thrive in the cloud continuum, reimagine service and modernize work. “The strength of the Accenture ServiceNow Business Group lies in the deep expertise of our people across all of our businesses – Strategy & Consulting, Song, Technology and Operations.”

Gary Plotkin, Global ServiceNow Lead at KPMG: “In today’s evolving world, the need for agility and resilience is greater than ever before. Combined experience and insight help KPMG professionals respond at pace and scale to the evolving expectations and ambitions of clients, their employees and their customers. Together, KPMG firms and ServiceNow will continue to empower organizations through new and emerging technologies, like generative AI, in a responsible and secure way to help clients flourish in the long term.”

Hank Prybylski, Global Vice Chair for Transformation at EY: “It is an honor to be recognized by ServiceNow as the Financial Services Industry and Accelerated Growth Partner of the Year. The EY-ServiceNow Alliance unlocks the potential for organizations to become more dynamic and innovative, driving transformation across their business. We are pleased to continue to collaborate with ServiceNow to help clients become more efficient, drive new capabilities and help improve their operating margin.”

Urs Krämer, Chief Commercial Officer at T-Systems: “This recognition is a testament to the power of collaboration and the strength of our shared vision. It reminds us that our success is not only ours to celebrate, but also a reflection of the trust, support, and commitment we have towards each other.”

Matt Stoyka, CEO of NewRocket: “Customer experience expectations are rising despite uncertain macroeconomic conditions. By helping our clients focus on improving customer service levels and delivering a more streamlined and personal experience, we help them navigate change with confidence. We're honored to receive this recognition from ServiceNow and look forward to further growing our customer practice through our partnership.”

Peter O'Donoghue, Chief Technology Officer of the Civil Group at Leidos: “We're proud of our work with ServiceNow and leveraging their innovations to solve our customers’ challenges. Using the ServiceNow platform, we positioned our customers’ programs for future modernization. Our work with ServiceNow is a differentiator and we are honored to see this relationship continue to grow.”