Capco enters Italian consultancy market with new Milan office

Global consulting firm Capco has launched in Italy, lifting its office footprint to 37 worldwide.

Operating out of Milan, Capco’s new Italian practice will support banks, insurance companies, and other financial services organisations with a range of management consulting and digital transformation services.

“We have great respect for the Italian financial services market and look forward to leveraging our global insights, creativity, and entrepreneurial spirit to partner with our Italian clients,” said Lance Levy, the CEO of Capco. “This underscores our commitment to expanding our presence to new markets.”

The new business will be led by Paolo La Torre, Capco’s newly appointed Italy Managing Partner. He has over 20 years of experience working in management consultancy and digital technology, all of which he gained in consulting. He has extensive expertise partnering with Italian financial services institutions on product and business development, including in digital strategy, technology, data and analytics, cards and payments, and customer relationship management.

La Torre joins from Be | Shaping the Future, an Italian consulting firm where he spent a decade, latterly in the role of partner. Before that, he served Accenture (eight years) and worked for around four years as an independent consultant.

Commenting on his new challenge, La Torre said: “Italian financial services companies are anticipated to allocate significant investment toward upgrading their infrastructure during the coming three to four years. Digital innovation is a particular priority, given the changing expectations of customers, and the increasing competition from new operators, including fintechs. Capco is well positioned to support these goals.”

Headquartered in London, Capco has over 7,000 employees worldwide. The firm is part of Indian IT giant Wipro.

In May this year, Capco also launched its presence in the Middle East, having previously served the region through fly-in teams from its other offices.