Capco launches Insurance practice in France and Switzerland

27 November 2019

Capco has launched an Insurance practice in two European countries: in France and Switzerland.

Globally, Capco specialises in consulting and technology services mainly to the financial services industry. The firm helps among others banks, insurance companies, wealth & asset managers, capital market players and fintechs with transformation and delivery services to drive growth and increase efficiency.

In two of the European markets the firm serves, Capco has now extended its service portfolio to include insurance services. Commenting on the expansion, Marc Pfeifer, a Managing Principal at Capco in Switzerland, said, “The insurance industry faces unprecedented challenges and changes. By bringing Capco's capabilities to market, we will help our customers shape a successful future.”

In a recent study of executives in the insurance industry, it was found that digitisation and regulation are the two main top topics on the agenda of leaders. Other areas sparking major change include the growing impact of InsurTechs, market openness, the threat of the BigTechs and the evolving demands of customers expecting more user-friendly and personal offerings.Marc Pfeifer and Jean Meyer - CapcoPfeifer brings more than 15 years of experience as a management consultant in the insurance industry to the role. He joined from Zurich Insurance Group, where he was part of the firm’s internal consulting arm. Before that, he spent two years at Accenture and nine at Zurich in his first spell at the insurance giant, as well as three years at McKinsey & Company.

Andrea Hoffmann, Partner at Capco in Zurich, said; “With his broad industry network and experience, Marc will play a key role in helping Capco further expand our presence in the insurance industry. He is a proven insurance expert who brings in-depth knowledge in areas such as new business models, product innovation and IT. We are delighted to welcome him to our team.”

Meanwhile, spearheading the Insurance practice in France is Jean Meyer, also appointed a Managing Principal. Meyer joined from Stanwell Consulting, a French consulting firm with around 100 consultants based in Paris. Before that, he served Deloitte Consulting for seven years, working in the firm’s Financial Services wing.

Leveraging his experience in organisation, operational excellence and digital transformation, he will help insurance companies in France navigate change. Meyer; “Against a backdrop of disruption, at Capco our belief is that the insurer must be a trusted partner of its clients by being not only a risk and insurance expert, but also by offering the best in technology and customer experience.”

“Jean's expertise in the insurance industry will be a great asset to position us in this market,” said Olivier de Decker, Managing Partner of Capco's Paris office. 

Capco’s Insurance practice works across a range of segments, such as property & casualty, life & retirement, reinsurance, health, employee benefits and distribution (including brokers, agents and wholesalers).